The Importance of Security Guard Training
Security firms around the world are now offering a huge range of specialised officers to deal with many situations, including delivering security services for high-level politicians and celebrities and more low-key jobs such as providing security in a retail or hotel environment.
Each of these officers is required to undergo rigorous training in a number of areas, ranging from health and safety to customer service, although of course the level of training and type of training given will all depend on the country that the guards are working in. Regardless, training is essential for guards everywhere in the world for a number of reasons.
One of these is that training in a number of different areas can actually limit the liability that guards, security firms and their clients face should any incident arise. Examples of these incidents could mean that there is an accident on a construction site or that a member of the public is injured during a confrontation with a guard.
This works in several ways. Firstly, with better-trained guards this means that volatile situations are less likely to arise, and if they do, guards will be fully aware of how to handle them effectively and with full knowledge of their legal rights and the legal rights of the people that they are dealing with.
Secondly, that these guards have taken training can mean that they are far less likely to find themselves at the receiving end of lawsuits as they will have completed all the mandatory training and instruction that is needed to fulfil such an important role. These are two ways in which training can drastically reduce liability in the case of in incident.
Next, the extensive training that guards go through is important to make sure that they are able to deal with the range of different scenarios that they are presented with on the job. This is of benefit both to security firms and to clients, as well as to the guards themselves.
As a result, the best companies offer training in fire marshalling, first aid, self-defence, customer service, access control, emergency procedures, communication skills, reporting and much more. All of these different tasks make up part of the job for a typical officer, and they will be better equipped for the role if they have taken training in these areas.
This can also give great peace of mind for the customer, as they will be able to trust the guards who are working for them to handle a variety of challenging situations without much difficulty. All of these skills can be taught and learnt, and therefore training is an essential part of this process.
Finally, it is important to note that in some countries it is important to undergo special training to become licensed to give security services and to work as a security guard. Therefore lacking a qualification can mean that an individual simply is not entitled to work as a security guard.
For this reason, all those companies that are thinking of hiring security guards from security firms in their area to carry out work for them should be aware that they will need to look for fully trained and licensed professionals to ensure that these people are legally allowed to be doing the work that they are doing.
They should also be aware of any other legal obligations such as choosing guards with certain first aid or other health and safety qualifications, as these can limit the risk of lawsuits and also of a catastrophic incident happening on company premises.
Apart from these legal factors, it is also true that those guards which are better trained will also be able to handle a greater variety of challenging and routine situations which can result in a far better service being enjoyed by the client of the security agency in question.